Terms of service

Terms and Conditions for Cloud Co Vape Shop Pty Ltd - South Africa

Last Updated: September 7, 2023


1. Acceptance of Terms and Conditions
By accessing or using the Cloud Co Vape Shop Pty Ltd website (cloudcovape.co.za) and its related services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our Website.
2. Age Restriction
You must be of legal smoking age in South Africa to purchase products from our Website. By accessing the website, you confirm that you are of legal smoking age.
3. Product Information
• We provide accurate product descriptions and information to the best of our ability. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions.
4. Orders
• Orders placed on our Website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.
5. Pricing and Payment
• Prices for products on our Website are in South African Rand (ZAR) and are subject to change without notice.
• Payment methods accepted are detailed on our Website at checkout.
• All payments are processed securely, but we do not store credit card information.
6. Shipping
• Shipping information, including costs and delivery times, can be found on our Shipping Policy page.
7. Returns and Refunds
• Our Return and Refund Policy outlines the process and conditions for returns and refunds, complying with South African consumer protection laws.
8. Privacy Policy
• We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and safeguard your personal information, adhering to South African data protection regulations.
9. Disclaimers
• We do not make any warranties about the suitability, reliability, availability, or accuracy of the information and products on our Website.
10. Limitation of Liability
• Cloud Co Vape Shop Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
11. Intellectual Property
• All content on our Website, including logos, trademarks is the property of Cloud Co Vape Shop Pty Ltd and protected by South African copyright and trademark laws.
12. Changes to Terms and Conditions
• We may update these Terms and Conditions at any time, and the updated version will be effective upon posting on the Website.
13. Governing Law
• These Terms and Conditions are governed by the laws of South Africa, and any disputes will be subject to the exclusive jurisdiction of the South African courts.
14. Contact Information
• For any questions or concerns regarding these Terms and Conditions, please contact us at:
• Phone: 053 001 1480
• Email: sales@cloudcovape.co.za
By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.